Before contacting technical support, please...
1) Update your Condo Manager version by using the menu Help > Update
2) Do a database maintenance of the association where you experiencing a problem using the menu Help > Database Maintenance.
3) Consult the FAQ. This document contains the questions most often asked to our technical support team (and their answer, of course!).
If these three steps don't help. Please fill this form out to reach our technical support team.