When working hard all day, the last thing on a user’s mind is figuring how much time is spent with each association. Condo Manager keeps a record of the time spent on the phone with homeowners, vendors, and board members. This is shown to users through printable pie charts. The Profitability Analyzer will show how many accounting transactions were passed (checks written, payments received, invoices entered, etc) and the time spent writing letters and sending emails from Condo Manager. Condo Manager users can also print a task list to show the number of activities completed in a given time period and a Profitability Report that shows how much time spent with the association.
The collection process can be challenging and should be very delicate when managing communities. With Condo Manager, one can easily track and follow-up with delinquent owners and all communication will automatically save in the communication history. Owners can be selected by number of days late, balance, or percent of regular assessments due. The software will define how the collection process should work and provides custom letter templates that are sent with each step. The user can always use the templates provided with Condo Manager or design their own with the integrated word processor. Condo Manager also defines the fees that are charged to the owner with each step in the process, which can determine at which step you should stop accepting payment for the owner and turn them over to an attorney or collection agency.